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RUDOX, as an authorized distributor for several major manufacturers for over sixty years, has always seen parts and service as a principal part of the RUDOX business. As the old adage says, your sales person gets the first sale but your service department gets the repeat sales.
RUDOX prides itself on its service capabilities and service represents a major part of its business, whether it be the supply of parts or the use of their service technicians.
The RUDOX service department is staffed with highly trained and experienced engine/generator technicians. Personnel are factory trained on all the products represented and their investment in training ensures that they can offer the best after market support with a full inventory of parts to support all the lines distributed. Our technicians are specialized in their field and possess a wealth of experience in engine and generator repair work. From routine service requirements, engine or generator rebuilds, updating of control systems, electrical panels and governors, or potentially difficult intermittent electrical switchgear problems, RUDOX technicians stand ready to service their customers.
Equipped with a fleet of service vehicles, RUDOX is able to offer its customers preventative and emergency service for engines and generators. If you have a generator or power unit, RUDOX is available to service your unit and solve any service problem.
The key benefits to a RUDOX preventative maintenance program are:
To support their customers, RUDOX has a full line of rental sets with all supporting accessories to ensure that their customers' power needs are met during any planned or unplanned power outage.